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Issue DateTitleAuthor(s)
17-Nov-2015A Comparative Study of Service Quality on Patient Satisfaction Between Public Hospital in Johor Bahru, MalaysiaRafidah Ali; Nurulhuda Arifin; Suhaila Yacob; (UniKL MITEC)
28-Aug-2018MEDIATING EFFECT OF CORPORATE IMAGE AND STUDENT SATISFACTION ON THE RELATIONSHIP BETWEEN SERVICE QUALITY AND STUDENT LOYALTY IN HIGHER TVET UNIVERSITIESSallaudin Hassan; Mohd. Farid Shamsudin; Nur Faezah Salleh; Ishamuddin Mustapha; Jimisiah Jaafar; Khairul Firdaus Adruthdin; Athirah Shukri; Sunitawati Karim; (UniKL MITEC)
12-Jan-2020ASSESSING THE CAUSAL RELATIONSHIP OF SERVICE QUALITY AND CORPORATE IMAGE ON STUDENT SATISFACTION AND LOYALTY AMONG THE TECHNICAL UNIVERSITIES STUDENTSSallaudin Hassan; Jimisiah Jaafar; Khairul Firdaus; Mohamad Farid Shamsudin; Suhana Mohamed; (UniKL MITEC)
Jan-2021Assessing the learning behavioral intention of commuters in mobility practicesAhmed, W.,; Akter, H.,; Hizam, S.M.,; Sentosa, I.,; Zaini, S.Md.; UniKL BiS
2021Understanding the public rail quality of service towards commuters' loyalty behavior in Greater Kuala LumpurHizam, S.M.,; Ahmed, W.,; Akter, H.,; Sentosa, I.; UniKL BiS
2021Gauging Customer Expectation over Mobile Cellular Services in MalaysiaMohamad Yazid, M.F.,; Ishak, M.F.,; Razak, A.A.,; Ali, A.M.,; Manaf, S.A.; UniKL BiS
5-Jul-2023ASSESSING ONLINE TEACHING AND LEARNING SERVICE QUALITY USING TQM APPROACH IN TVET INSTITUTE.Farrah Syahirah Mohd Fauzan; Sallaudin Hassan; Rahmat Roslan Buang; Mohd Farid Shamsuddin; Mohd Hafizul Ismail; (UniKL MITEC)

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