Institutional Repository (UniKL IR)
Browsing by Subject SERVQUAL
Showing results 1 to 3 of 3
| Issue Date | Title | Author(s) |
| 2021 | Customer perception on service quality towards tourism customer satisfaction in Malaysian marine tourism sector | Ulfy, M.A.,; Hossin, M.S.,; Karim, M.W.,; Suib, F.H.B.; UniKL BiS |
| 2020 | The effect of service quality on customer satisfaction towards myrapid bus services | Shamsudin, M.F.; Fatini Rasol, N.E.; Nayan, S.; Esa, S.A.; Kadir, B.; UniKL BiS |
| 2020 | An integrated model on airport terminal level of satisfaction for service quality evaluation: A proposal | Zirawani Baharum; Azliza Yacob; Siti Fatimah Zahra Abdul Hamid; Fauziah Abdul Rahman |