Abstract:
This research seeks to measure the level of job satisfaction and the impact
among teachers of a school that implement the Quality Management System (QMS)
IS0 9001: 2008 certification. The factors studied job satisfaction and it relationship
between related factors such as QMS Responsibilities, Work environment,
Colleagues, Quality Culture, Quality Management, Quality Improvement, Training
and Certification and Job Satisfaction. In meeting the objectives of the research, data
has been collected by running a survey via questionnaire among teachers in Sekolah
Menengah Kebangsaan Chalok (Model Khas), Setiu, Terengganu. Quantitative
research method is use in this research for comparison and analyses of statistical data
by Minitab 16 software which use Descriptive statistic, and Correlation. In
conclusion, the teachers and employees is an important asset for the education
institute. While almost every teacher works in order to satisfy their needs in life and
constantly agitates for need satisfaction. Job satisfaction in this context is the ability
of the teaching job to meet teacher’s need and improve their job/teaching
performance. The knowledge of QMS in the future will achieve job satisfaction of
teachers and encourage them to work in earnest.
