Abstract:
Employee satisfaction is determined by a discrepancy between what employees want in a job and what they have
in a job. This study examines the possible factors (empowerment, coaching, initiative, training and development,
trust and respect and workload) that may have a degree of impact on employee satisfaction in UniKL MFI. The
study was applied on 100 staff of UniKL MFI. By the results, it has been determined that there are only two
factors that the constructed model is significant (at the p < 0.05 level) and employee satisfaction has strong
positive correlation with coaching and training and development. These two factors are work related factors
and not related to demographic factors. The findings reveal
conducive supervisory coaching with frequent training and development will increase employees to work with
dedication to uplift the organization (UniKL MFI).
