Abstract:
The maritime industry is essential to international trade, and efficient ports are
essential to the efficient handling of cargo. To determine the underlying factors
and evaluate the implications of the increasing congestion factor, this study
examines the growing congestion issues observed at the Port Klang Dry Bulk
Terminal. The main objectives are to determine the factors contributing to the
increasing congestion at the Port Klang Dry Bulk Terminal and examine the
implications of this congestion on the operations of the terminal.
Utilizing the Statistical Package for the Social Sciences (SPSS), a
method of quantitative analysis will be applied to achieve these objectives. 129
respondents that work at the Port Klang Dry Bulk Terminal in a variety of
positions will be questioned as part of this study. A thorough statistical analysis
of the gathered data will be performed in order to identify variations and
important variables affecting the dry bulk terminal's traffic.
It is believed that the study's conclusions will provide insightful
information about the complicated workings of congestion at Port Klang as well
as useful suggestions for reducing congestion and enhancing productivity.
Through the resolution of these problems, the maritime industry's stakeholders
may cooperate to improve the Port Klang Dry Bulk Terminal's operational
resilience, which would encourage the industry's sustainable growth.
