Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/29785
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dc.contributor.authorKrishnan, K.S.D.,-
dc.contributor.authorRani, N.S.A.-
dc.contributor.authorUniKL BiS-
dc.date.accessioned2024-03-26T03:07:48Z-
dc.date.available2024-03-26T03:07:48Z-
dc.date.issued2024-
dc.identifier.citationKrishnan KSD, Rani NSA. The relationship between management of facilities and tenants’ satisfaction towards retirement homes: An exploratory study. Environment and Social Psychology 2024; 9(3): 1928. doi: 10.54517/esp.v9i3.1928en_US
dc.identifier.issn24247979-
dc.identifier.urihttp://hdl.handle.net/123456789/29785-
dc.descriptionThis article is index by Scopusen_US
dc.description.abstractThis paper intends to explore whether there exists any relationship between management of facilities and tenants’ satisfaction towards retirement homes in Malaysia. A set of questionnaire was administered to 400 tenants of retirement homes in Selangor, Kuala Lumpur, Johor, and Kelantan and only 205 complete questionnaires were used for the study. The questionnaire consists of six items on management of facilities with a high reliability value of α = 0.93; and eight items on tenants’ satisfaction with a high reliability value of α = 0.91. The results from Pearson correlation analysis show that there is a strong, positive and significant relationship between management of facilities and tenants’ satisfaction towards retirement homes. The respondents agreed with the items on efficient management of facilities which are collaborations with NGOs in providing transport and medical assistance, creating awareness of these collaborations, availability of food bank supply, an integrated database, effective management of activity space, collaboration with public professional healthcare and skilled social volunteers. As for tenants’ satisfaction, the tenants agreed with the items which include an increase in the number of retirement home tenants, availability of health screening equipment, high quality food and facilities, and skilled caretakers, retirement homes equipped with internet facilities, and happy with activities conducted. Hence, the findings show that the management of facilities in retirement homes has a direct relationship with tenants’ satisfaction towards these retirement homes.en_US
dc.publisherAsia Pacific Academy of Science Pte Ltden_US
dc.subjectageingen_US
dc.subjectcollaborationen_US
dc.subjecthappinessen_US
dc.subjectNGOsen_US
dc.subjectskilleden_US
dc.titleThe Relationship Between Management of Facilities and Tenants’ Satisfaction Towards Retirement Homes: An Exploratory Studyen_US
dc.typeArticleen_US
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