The Factors Affecting the Effectiveness of Quality Management System ISO 9001:2015 Principles: A Case Study in Sapura Fabrication Yard, Lumut, Perak

Abstract

The purpose of this study is to investigate the factors affecting the effectiveness of quality management system iso 9001 principles in Sapura Fabrication Yard, Lumut. The first goal of this research is to investigate the factors affecting the effectiveness of quality management system iso 9001 principles and the second is to determine the relationship between the factors and the effectiveness of quality management system iso 9001 principles in Sapura Fabrication Yard, Lumut. The data will be gathered through a series of questions. The data is analysed using SPSS software, descriptive analysis (mean and standard deviation), and Pearson correlation. This research will be beneficial to the whole of Sapura Fabrication Yard, Lumut organisation.