Human Resource Functions (Job Satisfaction) To Increase Productivity In Kilang Mudim

Abstract

The purpose of the research is to investigate the level of employees’ satisfaction in SME company and another purpose is to study the importance human resource in organization. Employee satisfaction is a factor in employee goal achievement, employee motivation, and positive employee morale in the workplace or in organization. The employee satisfaction are shows employees are happy and contented and fulfilling their desires and needs at work. Factors contributing to employee satisfaction include salary, work environment, safety measurement, welfare, rewards, work and personal life and so on. The employee satisfaction also depends on the culture of the company itself. The efficient management can manage their employee and employee will loyalty toward their company. Employee satisfaction can contribute to customer loyalty referred to as the ‘service profit chain’. Human resource department not only recruit or hiring people but they also need to ensure employee meet their satisfaction on their job. This department is very important because they act as bridge between employer and employees. They are also providing activities in organization to ensure their employee always are in positive mood at workplace.