Abstract:
This paper reviews the nature and differences of both mental workload and physical workload that exist in the maintenance working culture. From general point of view to aviation maintenance in specifics, it can be ascertained that both workloads are equally imperative to be balanced and distributed to ensure effectiveness of work completion and safety for working personnel. While physical workload is more apparent and noticeable by many, mental workload can actually become evident from emotions conveyed and physical interactions displayed. It is hoped that industry players can focus on both mental workload and physical workload issues equally when it comes to personnel’s welfare and wellbeing to ensure win–win environment for all. This review will be used as a main reference for a subsequent research focusing on the relationship of physical workload and mental workload toward aircraft maintenance personnel’s reaction time and heart rate variability. © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd
