The relationship between internal environment on the performance of retirement homes

Abstract

The internal environment of retirement homes should be given more attention. Hence, this study was conducted to investigate whether there is any relationship between the internal environment with the performance of the retirement homes. About 400 questionnaires were distributed, and only 205 re-turned and usable for the study. Thus, the response rate is 51.25%. There are eight items for the internal environment with α=0.828, so as the performance with eight items and α= 0.876, thus the reliability of the items is high. A Pear-son correlation analysis was performed, the result showed that there is a direct, significant, and positive relationship between the internal environment and performance of retirement homes (r=0.800**; p=0.000). Most of the respondents agreed that important elements for the internal environment are the availability of elderly centric treatment, a good relationship between elderly tenants with professional from the hospital, routine activities to keep elderly tenants fit, active and happy, and availability of 24 hours professional and ambulance services for elderly tenants. Whereas the most important elements for retirement homes’ performance are the number of tenants is increasing, the food and facilities are of high quality, basic health screening equipment is available, the caretakers are highly skilled, and the homecare is equipped with internet facilities. The findings of this study meet the objective of this study.