Reengineering the concept of outsourcing: Air freight perspective in Malaysia(Article)

Abstract

This study discusses the outsourcing concept in logistics. Specifically, this study explains the determinant of air freight logistics outsourcing practice in Malaysia among the manufacturer. The aim of this study is to identify what are the key determinants for logistics outsourcing in air freight perspectives. Forty questionnaires were distributed for pilot study and only received ten in return. The industries involved in this pilot study are electrical and electronic industry, personal care and health product, IT and computer industry and household industry product. The initial findings show that the key determinant of outsourcing in air freight is to improve air freight logistics services and to get more flexible air freight service. This is followed by improving services to their customer and to obtain service from a logistics expert. This study discover and enhance current understanding of logistics in air transport in terms of value proposition from the outsourcing activity. © Medwell Journals, 2017.